Generating birth certificates for installed devices ensures a smoother installation process and enables broadband providers to track how ongoing performance levels compare to original install metrics.

Benefits:

• Ensure successful installations that lead to high customer satisfaction
• Reduce costly truck rolls by capturing performance of installed devices
• Improve installer accountability by establishing enforceable quality of service (QoS) levels

Features:

• Walled-garden installer interface to display and report birth certificate levels
• System exception reporting for birth certificate variances (by system)
• Installer exception reports
• Birth certificate data displayed on customer live view

Deliver reduced truck rolls, establish enforceable Quality of Service (QoS) levels, improve accountability and provide excellent customer service with the new Birth Certificate tools in the Broadband Explorer (BBX) Diagnostics and Provisioning software.

[Contact us] for more information or [click here to download a brochure]