When cable operators began offering high speed data services, many found it challenging to provision, support, and troubleshoot these services with their existing resources. Coming from a world where the core offering was cable television, operators were faced with learning a whole new business.

Founded by Rob Buckfelder and Michael Ingram, both formerly executives at Prestige Cable, IBBS has since continued to employ many technology professionals from top-tier cable providers, cable equipment manufacturers, and network management companies. IBBS is in the unique position of being able to provide the software and support services required by operators looking to launch data services quickly and economically, including:

Cable Modem Provisioning & Diagnostics – Immediate provisioning and live diagnostic views of data and voice services using the best software platform in the industry. Built-in diagnostic tools and ticketing provide reports and views into cable modem systems.

Remote Cable Plant Support – Fast, effective issue detection and resolution from any Internet connection worldwide, without having to be on-site with physical access to the CMTS and other network hardware.

ISP & Computer Support - Email & Web services can be expensive and complex, but because IBBS provides these services in our own state of the art co-location facilities, operators are able to offer them to end-users very economically.

Since 2001, IBBS has grown to support over 225 cable and broadband operators in over 800 communities worldwide. This experience and expertise in the industry gives IBBS the insight into what it takes to compete and win in highly competitive markets. Our focus on enabling new revenue-generating services, while minimizing the cost of implementation and operation, is why cable and other broadband providers continue to look to IBBS to help grow their data services.

Contact us today to find out how IBBS can make your broadband business more efficient and economical.